Anthropic API error

A teacher is seeing the message below for a student who was working on a session for the class. Can anyone offer insight?

Comments

Sun Paik

Feb 8
Hi Julian Cochran! Thank you for bringing this to our attention. We’re working on getting an answer for you on this as soon as possible :)

Jacob Edington

Feb 8
Hi Julian Cochran - Could you let us know when this error originally occurred? We had this error take place once last week and the issue was remedied. Since that time, this has been a non-issue and our team is not currently seeing any issues that would be correlated to this error.

Julian Cochran

Feb 8
Hi Jacob, the issue would have been from last week. Session start date/time was Jan 29, 2026, 12:26 PM. I suspect it was the same issue.

Jacob Edington

Feb 9
Hi Julian Cochran - Yes, that would have been from that time. Apologies for the inconvenience; however, I am happy to report all is well now.