Emergency Support?

Andrew Chiu
Head of Technology and Innovation (Secondary) / Robotics Design Teacher, Victoria Shanghai Academy - Hong Kong
Dec 11, 2025

Hi Flint Team,

Wondering if there is a channel for emergency support?

For example when we encounter Flint is down or there is a critical issue requiring immediate support?

(This morning we experienced no access to Flint and not sure what is best channel for support)

Thanks
Andrew

Sohan Choudhury
CEO of Flint
Dec 11, 2025

Hi Andrew! Emailing support@flintk12.com would be best. That email address is monitored by multiple folks on our team in order to ensure the fastest response time.

A Khan
Jan 7

Is your support working hours based on US time?