Support & Solutions | Flint Community
Welcome to the community support space!
\ \ LG](https://community.flintk12.com/u/be73aa5e)
AdminFlint team
Head of Teacher Experience @ Flint
This is a collaborative space for educators across the world using Flint to…
❓ Ask questions about the Flint product to the Flint team and community
📝 Give feedback on the Flint product
🙋 Request new features or capabilities in Flint
Feel free to creat...
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BP
CB
2 likes
6 comments
“Vibe” coding
\ \ BS](https://community.flintk12.com/u/d7515948)
Joined 1 year ago
I’m planning a unit around AI generated code, focusing on the design process. Since Google AI Studio is not available under 18, I’m trying to envision this in Flint. To the best of my knowledge, right now, Flint can’t preview interactive web pages ...
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8 comments
Hello! I completed both the AI Literacy Course for Teachers and the Flint 101 course, but I haven’t received my certificates yet.
Joined 5 months ago
Hello! I completed both the AI Literacy Course for Teachers and the Flint 101 course, but I haven’t received my certificates yet. Could you please let me know what I should do to obtain them? Thank you!
3 comments
Certificate
Joined 1 month ago
Hello, I have completed 4 courses, but I have not received my certificate yet 😔. Could you please help me?
AB
1 like
11 comments
\ \ IP](https://community.flintk12.com/u/a56d9296)
Joined 1 month ago
Hoy do I change the language? I need it in spanish?
0 comments
How to submit an update request to Flint
\ \ BB](https://community.flintk12.com/u/75d6be23)
Joined 2 months ago
Hello. Our school has just started using Flint and although I have a lot of concerns about AI, I really love how Flint is helping increase student agency in my middle school students.
Currently, Flint is unable to show student updates to the activity ...
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LG
1 like
2 comments
Fetch Failed?
Joined 2 months ago
My class and I are getting this message when we try to attach an image to a chat or inside an activity. I’ve tried refreshing, archiving, and starting over, using different browsers, and nothing seems to work. It has worked for some kids but not all ...
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2 comments
Summer Plans
\ \ MF](https://community.flintk12.com/u/092dbecc)
Joined 1 year ago
If I turn on Limit Access Hours and uncheck all days of the week, will this prevent student use over the summer? We are trying to determine our options for summer access and I a wanted to be sure that ‘No access’ is definitely an option before I move...
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2 comments
Transfering Classes to a new teacher...
\ \ BN](https://community.flintk12.com/u/7fb77500)
Joined 1 year ago
Hi All,
One of our teachers left and we have a long term sub replacement. Is there a way to transfer the teacher’s classes to the sub so that she can see the work students have completed in the past?
3 comments
Feedback for Flint Academy (Positive + Constructive)
\ \ FR](https://community.flintk12.com/u/54bbd41d)
Joined 11 months ago
Hello!
I’ve been working with teachers and students to potentially use Flint Academy as a preparation tool for Finals, and soft-launch it for next year as a way to close gaps in instruction when teacher support isn’t logistically viable. Below are som...
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SP
1 like
0 comments
Activity Folders
\ \ MF](https://community.flintk12.com/u/092dbecc)
Joined 1 year ago
I love that there are folders available in My Activities. Right now any activity I put in the folder is visible to the group. I hope in the future there will be a way that I can control visibility so students only see the activities I want them to s...
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1 comment
Long Term Substitute teacher needs access to classes
\ \ ML](https://community.flintk12.com/u/5e27ae53)
Joined 10 months ago
HI Flint People!
We have an English teacher who is out for the rest of the school year. Her long term substitute needs teacher access to her classes and students. The substitute has been added to Flint and can log in. What are our next steps?
S
1 like
4 comments
\ \ SE](https://community.flintk12.com/u/1f18f042)
Flint is a Game Changer
Hi! Some in my school community, including some parents, are apprehensive of AI. I am trying to convince them that the benefits of using flint for homework would be huge. They are wondering if we can allow students to access specific teacher activiti...
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S
RF
2 likes
3 comments
Flint Memories from Year to Year
\ \ ML](https://community.flintk12.com/u/5e27ae53)
Joined 10 months ago
For students, teachers, and administrators, does Flint remember conversations from year to year, or is a user starting over each year with Flint getting to know it?
To get the most out of it this year, I had a conversation with Sparky yesterday where...
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RP
SC
SA
5 likes
5 comments
Speaking activities
\ \ JA](https://community.flintk12.com/u/848fbdcd)
Joined 1 year ago
I have been creating activities for my students to practice conversational Spanish. In most cases, students are able to record and complete the activities successfully. However, some students are experiencing an issue with the recording feature. When...
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S
1 like
8 comments
Teacher View of Students' Chats?
\ \ KP](https://community.flintk12.com/u/d7638740)
Joined 1 year ago
I’m just learning that Teachers can’t view their students’ Chats (only Admins can). The only student interactions visible to a teacher are in an Activity. Has this been a problem for any teachers?
S
1 like
3 comments
How long can a discussion be in Flint?
\ \ ML](https://community.flintk12.com/u/5e27ae53)
Joined 10 months ago
I watched a video about A.I. conversations and what happens when one conversation goes past 5 or six exchanges. Apparently different LLMs have degraded performance the more information it has to remember (as you progress through the conversation) up ...
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This Simple 60% Rule Stops Context Rot in ChatGPT, Claude & Gemini - YouTube
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This Simple 60% Rule Stops Context Rot in ChatGPT, Claude & Gemini Dylan Davis
Dylan Davis61.8K subscribers
0 comments
Activity Due Times
\ \ TR](https://community.flintk12.com/u/68c2f456)
Joined 1 year ago
I think this should be top level on activities with a seperate calendar tool. Many times students have been told the activity is no longer running when it should still be. And I can tell FLINT a million times to accept answers and it just won’t. Basi...
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S
ML
2 likes
3 comments
Mulitple choice assumptions
\ \ TR](https://community.flintk12.com/u/68c2f456)
Joined 1 year ago
Why does AI always make the correct answer the same letter? Sometimes it might change, but you’ll still get 80% correct answer B etc. This seems an easy problem to solve!
S
ML
2 likes
4 comments
Certificate of completion
Joined 6 months ago
Could you please help me in resend it my certificate of completion of Cognita AI- Flint 101 to my email, I do not know why I cannot see it.
GR
LZ
2 likes
2 comments
Student login problems
Joined 5 months ago
Dear Sirs.
Several students have reported having trouble when trying to login. The app keeps asking for email verification, nothing has been sent to their emails, and still have them login their information all over again.
S
1 like
2 comments
Anthropic API error
\ \ JC](https://community.flintk12.com/u/c4a796dd)
Digital Learning Coordinator/CS Instructor
A teacher is seeing the message below for a student who was working on a session for the class. Can anyone offer insight?
S
1 like
4 comments
Save to OneDrive Microsoft
Joined 6 months ago
As more schools move to Microsoft, it would be really useful to be able to save any files produced by Flint directly into a location on OneDrive/Sharepoint of our choosing.
S
1 like
1 comment
CSV export for usage analytics?
\ \ JC](https://community.flintk12.com/u/c4a796dd)
Digital Learning Coordinator/CS Instructor
Jacob Edington
Hi Jacob, this is Julian Cochran from Durham Academy. Following up on a post from June 24, 2025 which I found when searching for any posts involving CSV, has the engineering team investigated providing admins for a school domain to download usage stats, names, us...
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SH
DC
LD
5 likes
8 comments
Feature Request: Granular Alert Controls and OU-Based Routing
Joined 1 year ago
I would love to have more granular control over the live activity alerts system in Flint. We have discovered that some student monitoring platforms, such as GoGuardian, do not reliably capture real-time inputs within complex third-party chat interfac...
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S
MC
2 likes
2 comments
Feature request for login options
\ \ LD](https://community.flintk12.com/u/39a3ca26)
Joined 1 year ago
Our K-2 teachers would love to have their students use Flint. However, our students aren’t given their unique Google passwords until Grade 3. We use other platforms (Clever and Seesaw) which allow our students to use QR codes to login. It would be in...
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S
AB
2 likes
3 comments
Sorting Activities
Joined 1 year ago
Hi I have about 32 activities in a group, but the activities are organized in a seemingly random order. Are there any ways to sort activities in the works?
This became an issue last semester and thus I stopped creating activities all together. I just...
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S
1 like
5 comments
"My Activities" customizations
\ \ KM](https://community.flintk12.com/u/61d8c7e8)
Joined 9 months ago
For reduced cognitive load, I would appreciate being able to customize the “My Activities” page, even if that simply means I can drag/move activities around to order them the way I want for the day.
For efficiency, I would appreciate being able to tel...
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S
CS
2 likes
2 comments
Pdf, docx and image generation seems broken
Joined 7 months ago
Is anyone able to generate documents or images using Flint? It seems to be broken. It was working on Monday, but it hasn’t since. Thanks
S
1 like
8 comments
Trial chats/activities as a Student
Joined 1 year ago
One of the great things about Flint is that it doesn’t give students too much support; however, I’m finding it a challenge to understand how much support they will receive.
For example, if I ask Flint to provide a research summary on a topic, such as...
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9 comments
Setting student level, grade and course on the group!
\ \ AK](https://community.flintk12.com/u/0c07893b)
Joined 9 months ago
I have a number of groups (classes) set up and I have created activities within each. A massive and annoying problem I’m facing is that once I’m in the group and I want to setup a new activity I have to prompt with grade level/course details of the s...
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S
1 like
5 comments
Flint's Interactions with students in Activities
\ \ ML](https://community.flintk12.com/u/5e27ae53)
Joined 10 months ago
Hello everyone!
In talking with students about Flint today, several told me that when the assignment is to have a discussion with Flint about a topic, students feel Flint is somehow sarcastic or downplaying their answers if they’re having trouble cont...
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S
1 like
3 comments
Detecting copied text
\ \ ML](https://community.flintk12.com/u/5e27ae53)
Joined 10 months ago
Hi everyone! Is there something a teacher has to do to activate the copied text detection in an activity shared with students?
S
ML
AD
3 likes
5 comments
AI Personas
\ \ KM](https://community.flintk12.com/u/61d8c7e8)
Joined 9 months ago
Request:
Add feature that allows teachers to create a reusable AI character or persona that we can use across multiple activities in our class. When exploring this option, I was informed "Currently, Flint doesn't have a standalone ‘character library’...
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S
LG
2 likes
2 comments
You asked for it - and it’s here! 🎉
\ \ JE](https://community.flintk12.com/u/d9863928)
AdminFlint team
Head of Customer Success @ Flint
As you know, we’re always listening to your feedback to improve your Flint experience. Throughout 2025, one request came up again and again: the ability to see if and when a student pastes information into a conversation.
Thanks to you, we’re excited ...
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JR
SA
SC
6 likes
4 comments
Emergency Support?
Head of Technology and Innovation (Secondary) / Robotics Design Teacher, Victoria Shanghai Academy - Hong Kong
Hi Flint Team,
Wondering if there is a channel for emergency support?
For example when we encounter Flint is down or there is a critical issue requiring immediate support?
(This morning we experienced no access to Flint and not sure what is best channel...
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S
1 like
2 comments
Preview sessions/share and relocate issue
\ \ HC](https://community.flintk12.com/u/f8dd5c29)
IB DP & IGCSE Mandarin All-Rounder | 🧠 IB Examiner |
Dear all,
I encountered two issues:
I could not find an option to share the preview session after customizing the request.
Since Flint does not open in a new tab, I accidentally lost the preview page and have not been able to recreate the same preview w...
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S
1 like
1 comment
StripeM-Inner