# [Welcome to the community support space!](https://community.flintk12.com/c/support-and-solutions/welcome-to-the-community-support-space)

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LG](https://community.flintk12.com/u/be73aa5e)

[Lulu Gao](https://community.flintk12.com/u/be73aa5e)

AdminFlint team

[Apr 22, 2025](https://community.flintk12.com/c/support-and-solutions/welcome-to-the-community-support-space)

Head of Teacher Experience @ Flint

This is a collaborative space for educators across the world using Flint to…

❓ Ask **questions** about the Flint product to the Flint team and community

📝 Give **feedback** on the Flint product

🙋 Request new **features** or capabilities in Flint

Feel free to creat...

See more

BP

CB

2 likes

6 comments

# [“Vibe” coding](https://community.flintk12.com/c/support-and-solutions/vibe-coding)

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BS](https://community.flintk12.com/u/d7515948)

[Bridget Sitkoff](https://community.flintk12.com/u/d7515948)

[2d](https://community.flintk12.com/c/support-and-solutions/vibe-coding)

Joined 1 year ago

I’m planning a unit around AI generated code, focusing on the design process. Since Google AI Studio is not available under 18, I’m trying to envision this in Flint. To the best of my knowledge, right now, Flint can’t preview interactive web pages ...

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8 comments

# [Hello! I completed both the AI Literacy Course for Teachers and the Flint 101 course, but I haven’t received my certificates yet.](https://community.flintk12.com/c/support-and-solutions/hello-i-completed-both-the-ai-literacy-course-for-teachers-and-the-flint-101-course-but-i-haven-t-received-my-certificates-yet)

[JA](https://community.flintk12.com/u/deeedfc9)

[Jorge Ruiz Avin](https://community.flintk12.com/u/deeedfc9)

[Jun 25](https://community.flintk12.com/c/support-and-solutions/hello-i-completed-both-the-ai-literacy-course-for-teachers-and-the-flint-101-course-but-i-haven-t-received-my-certificates-yet)

Joined 5 months ago

Hello! I completed both the AI Literacy Course for Teachers and the Flint 101 course, but I haven’t received my certificates yet. Could you please let me know what I should do to obtain them? Thank you!

3 comments

# [Certificate](https://community.flintk12.com/c/support-and-solutions/certificate)

[CE](https://community.flintk12.com/u/421e4871)

[Claudia Aldaz Estrada](https://community.flintk12.com/u/421e4871)

[Jun 18](https://community.flintk12.com/c/support-and-solutions/certificate)

Joined 1 month ago

Hello, I have completed 4 courses, but I have not received my certificate yet 😔. Could you please help me?

AB

1 like

11 comments

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IP](https://community.flintk12.com/u/a56d9296)

[ITZEL PLIEGO](https://community.flintk12.com/u/a56d9296)

[Jun 16](https://community.flintk12.com/c/support-and-solutions/hoy-do-i-change-the-language-i-need-it-in)

Joined 1 month ago

Hoy do I change the language? I need it in spanish?

0 comments

# [How to submit an update request to Flint](https://community.flintk12.com/c/support-and-solutions/how-to-submit-an-update-request-to-flint)

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BB](https://community.flintk12.com/u/75d6be23)

[Barbara Bilgre](https://community.flintk12.com/u/75d6be23)

[May 29](https://community.flintk12.com/c/support-and-solutions/how-to-submit-an-update-request-to-flint)

Joined 2 months ago

Hello. Our school has just started using Flint and although I have a lot of concerns about AI, I really love how Flint is helping increase student agency in my middle school students.

Currently, Flint is unable to show student updates to the activity ...

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LG

1 like

2 comments

# [Fetch Failed?](https://community.flintk12.com/c/support-and-solutions/fetch-failed)

[KS](https://community.flintk12.com/u/a55b5524)

[Keith Stanulis](https://community.flintk12.com/u/a55b5524)

[May 17](https://community.flintk12.com/c/support-and-solutions/fetch-failed)

Joined 2 months ago

My class and I are getting this message when we try to attach an image to a chat or inside an activity. I’ve tried refreshing, archiving, and starting over, using different browsers, and nothing seems to work. It has worked for some kids but not all ...

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2 comments

# [Summer Plans](https://community.flintk12.com/c/support-and-solutions/summer-plans)

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MF](https://community.flintk12.com/u/092dbecc)

[Michaela Freeland](https://community.flintk12.com/u/092dbecc)

[May 8](https://community.flintk12.com/c/support-and-solutions/summer-plans)

Joined 1 year ago

If I turn on Limit Access Hours and uncheck all days of the week, will this prevent student use over the summer? We are trying to determine our options for summer access and I a wanted to be sure that ‘No access’ is definitely an option before I move...

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2 comments

# [Transfering Classes to a new teacher...](https://community.flintk12.com/c/support-and-solutions/transfering-classes-to-a-new-teacher)

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BN](https://community.flintk12.com/u/7fb77500)

[Betty Nazarian](https://community.flintk12.com/u/7fb77500)

[May 6](https://community.flintk12.com/c/support-and-solutions/transfering-classes-to-a-new-teacher)

Joined 1 year ago

Hi All,

One of our teachers left and we have a long term sub replacement. Is there a way to transfer the teacher’s classes to the sub so that she can see the work students have completed in the past?

3 comments

# [Feedback for Flint Academy (Positive + Constructive)](https://community.flintk12.com/c/support-and-solutions/feedback-for-flint-academy-positive-constructive)

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FR](https://community.flintk12.com/u/54bbd41d)

[Frank Rocchi](https://community.flintk12.com/u/54bbd41d)

[Apr 23](https://community.flintk12.com/c/support-and-solutions/feedback-for-flint-academy-positive-constructive)

Joined 11 months ago

Hello!

I’ve been working with teachers and students to potentially use Flint Academy as a preparation tool for Finals, and soft-launch it for next year as a way to close gaps in instruction when teacher support isn’t logistically viable. Below are som...

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SP

1 like

0 comments

# [Activity Folders](https://community.flintk12.com/c/support-and-solutions/activity-folders)

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MF](https://community.flintk12.com/u/092dbecc)

[Michaela Freeland](https://community.flintk12.com/u/092dbecc)

[Apr 20](https://community.flintk12.com/c/support-and-solutions/activity-folders)

Joined 1 year ago

I love that there are folders available in My Activities. Right now any activity I put in the folder is visible to the group. I hope in the future there will be a way that I can control visibility so students only see the activities I want them to s...

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1 comment

# [Long Term Substitute teacher needs access to classes](https://community.flintk12.com/c/support-and-solutions/long-term-substitute-teacher-needs-access-to-classes)

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ML](https://community.flintk12.com/u/5e27ae53)

[Matt Lyons](https://community.flintk12.com/u/5e27ae53)

[Mar 23](https://community.flintk12.com/c/support-and-solutions/long-term-substitute-teacher-needs-access-to-classes)

Joined 10 months ago

HI Flint People!

We have an English teacher who is out for the rest of the school year. Her long term substitute needs teacher access to her classes and students. The substitute has been added to Flint and can log in. What are our next steps?

S

1 like

4 comments

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SE](https://community.flintk12.com/u/1f18f042)

[Shannon Eagan](https://community.flintk12.com/u/1f18f042)

[Mar 21](https://community.flintk12.com/c/support-and-solutions/hi-some-in-my-school-community-including-some)

Flint is a Game Changer

Hi! Some in my school community, including some parents, are apprehensive of AI. I am trying to convince them that the benefits of using flint for homework would be huge. They are wondering if we can allow students to access specific teacher activiti...

See more

S

RF

2 likes

3 comments

# [Flint Memories from Year to Year](https://community.flintk12.com/c/support-and-solutions/flint-memories-from-year-to-year)

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ML](https://community.flintk12.com/u/5e27ae53)

[Matt Lyons](https://community.flintk12.com/u/5e27ae53)

[Feb 27](https://community.flintk12.com/c/support-and-solutions/flint-memories-from-year-to-year)

Joined 10 months ago

For students, teachers, and administrators, does Flint remember conversations from year to year, or is a user starting over each year with Flint getting to know it?

To get the most out of it this year, I had a conversation with Sparky yesterday where...

See more

RP

SC

SA

5 likes

5 comments

# [Speaking activities](https://community.flintk12.com/c/support-and-solutions/speaking-activities)

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JA](https://community.flintk12.com/u/848fbdcd)

[Juan Angarita](https://community.flintk12.com/u/848fbdcd)

[Feb 20](https://community.flintk12.com/c/support-and-solutions/speaking-activities)

Joined 1 year ago

I have been creating activities for my students to practice conversational Spanish. In most cases, students are able to record and complete the activities successfully. However, some students are experiencing an issue with the recording feature. When...

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S

1 like

8 comments

# [Teacher View of Students' Chats?](https://community.flintk12.com/c/support-and-solutions/teacher-view-of-students-chats)

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KP](https://community.flintk12.com/u/d7638740)

[Kevin Pressley](https://community.flintk12.com/u/d7638740)

[Feb 19](https://community.flintk12.com/c/support-and-solutions/teacher-view-of-students-chats)

Joined 1 year ago

I’m just learning that Teachers can’t view their students’ Chats (only Admins can). The only student interactions visible to a teacher are in an Activity. Has this been a problem for any teachers?

S

1 like

3 comments

# [How long can a discussion be in Flint?](https://community.flintk12.com/c/support-and-solutions/how-long-can-a-discussion-be-in-flint)

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ML](https://community.flintk12.com/u/5e27ae53)

[Matt Lyons](https://community.flintk12.com/u/5e27ae53)

[Feb 19](https://community.flintk12.com/c/support-and-solutions/how-long-can-a-discussion-be-in-flint)

Joined 10 months ago

I watched a video about A.I. conversations and what happens when one conversation goes past 5 or six exchanges. Apparently different LLMs have degraded performance the more information it has to remember (as you progress through the conversation) up ...

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This Simple 60% Rule Stops Context Rot in ChatGPT, Claude & Gemini - YouTube

Tap to unmute

[This Simple 60% Rule Stops Context Rot in ChatGPT, Claude & Gemini](https://www.youtube.com/watch?v=xaQG-eD9d58) [Dylan Davis](https://www.youtube.com/channel/UCVzcPkOAnbnzOpJzOCDNHwQ)

Dylan Davis61.8K subscribers

0 comments

# [Activity Due Times](https://community.flintk12.com/c/support-and-solutions/activity-due-times)

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TR](https://community.flintk12.com/u/68c2f456)

[Toby Alan Ray](https://community.flintk12.com/u/68c2f456)

[Feb 18](https://community.flintk12.com/c/support-and-solutions/activity-due-times)

Joined 1 year ago

I think this should be top level on activities with a seperate calendar tool. Many times students have been told the activity is no longer running when it should still be. And I can tell FLINT a million times to accept answers and it just won’t. Basi...

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S

ML

2 likes

3 comments

# [Mulitple choice assumptions](https://community.flintk12.com/c/support-and-solutions/mulitple-choice-assumptions)

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TR](https://community.flintk12.com/u/68c2f456)

[Toby Alan Ray](https://community.flintk12.com/u/68c2f456)

[Feb 18](https://community.flintk12.com/c/support-and-solutions/mulitple-choice-assumptions)

Joined 1 year ago

Why does AI always make the correct answer the same letter? Sometimes it might change, but you’ll still get 80% correct answer B etc. This seems an easy problem to solve!

S

ML

2 likes

4 comments

# [Certificate of completion](https://community.flintk12.com/c/support-and-solutions/certificate-of-completion)

[KM](https://community.flintk12.com/u/c3259eb5)

[Karla Malojuvera](https://community.flintk12.com/u/c3259eb5)

[Feb 10](https://community.flintk12.com/c/support-and-solutions/certificate-of-completion)

Joined 6 months ago

Could you please help me in resend it my certificate of completion of Cognita AI- Flint 101 to my email, I do not know why I cannot see it.

GR

LZ

2 likes

2 comments

# [Student login problems](https://community.flintk12.com/c/support-and-solutions/student-login-problems)

[JP](https://community.flintk12.com/u/c24a8215)

[Joy Perez](https://community.flintk12.com/u/c24a8215)

[Feb 8](https://community.flintk12.com/c/support-and-solutions/student-login-problems)

Joined 5 months ago

Dear Sirs.

Several students have reported having trouble when trying to login. The app keeps asking for email verification, nothing has been sent to their emails, and still have them login their information all over again.

S

1 like

2 comments

# [Anthropic API error](https://community.flintk12.com/c/support-and-solutions/anthropic-api-error)

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JC](https://community.flintk12.com/u/c4a796dd)

[Julian Cochran](https://community.flintk12.com/u/c4a796dd)

[Feb 8](https://community.flintk12.com/c/support-and-solutions/anthropic-api-error)

Digital Learning Coordinator/CS Instructor

A teacher is seeing the message below for a student who was working on a session for the class. Can anyone offer insight?

S

1 like

4 comments

# [Save to OneDrive Microsoft](https://community.flintk12.com/c/support-and-solutions/save-to-onedrive-microsoft)

[DS](https://community.flintk12.com/u/9923b51c)

[David Squires](https://community.flintk12.com/u/9923b51c)

[Jan 28](https://community.flintk12.com/c/support-and-solutions/save-to-onedrive-microsoft)

Joined 6 months ago

As more schools move to Microsoft, it would be really useful to be able to save any files produced by Flint directly into a location on OneDrive/Sharepoint of our choosing.

S

1 like

1 comment

# [CSV export for usage analytics?](https://community.flintk12.com/c/support-and-solutions/csv-export-for-usage-analytics)

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JC](https://community.flintk12.com/u/c4a796dd)

[Julian Cochran](https://community.flintk12.com/u/c4a796dd)

[Jan 28](https://community.flintk12.com/c/support-and-solutions/csv-export-for-usage-analytics)

Digital Learning Coordinator/CS Instructor

Jacob Edington

Hi Jacob, this is Julian Cochran from Durham Academy. Following up on a post from June 24, 2025 which I found when searching for any posts involving CSV, has the engineering team investigated providing admins for a school domain to download usage stats, names, us...

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SH

DC

LD

5 likes

8 comments

# [Feature Request: Granular Alert Controls and OU-Based Routing](https://community.flintk12.com/c/support-and-solutions/feature-request-granular-alert-controls-and-ou-based-routing)

[MW](https://community.flintk12.com/u/e4ad7e24)

[Mary White](https://community.flintk12.com/u/e4ad7e24)

[Jan 28](https://community.flintk12.com/c/support-and-solutions/feature-request-granular-alert-controls-and-ou-based-routing)

Joined 1 year ago

I would love to have more granular control over the live activity alerts system in Flint. We have discovered that some student monitoring platforms, such as GoGuardian, do not reliably capture real-time inputs within complex third-party chat interfac...

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S

MC

2 likes

2 comments

# [Feature request for login options](https://community.flintk12.com/c/support-and-solutions/feature-request-for-login-options)

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LD](https://community.flintk12.com/u/39a3ca26)

[Lisa Diffenderfer](https://community.flintk12.com/u/39a3ca26)

[Jan 28](https://community.flintk12.com/c/support-and-solutions/feature-request-for-login-options)

Joined 1 year ago

Our K-2 teachers would love to have their students use Flint. However, our students aren’t given their unique Google passwords until Grade 3. We use other platforms (Clever and Seesaw) which allow our students to use QR codes to login. It would be in...

See more

S

AB

2 likes

3 comments

# [Sorting Activities](https://community.flintk12.com/c/support-and-solutions/sorting-activities)

[SC](https://community.flintk12.com/u/1fb6a11d)

[Santiago Camacho](https://community.flintk12.com/u/1fb6a11d)

[Jan 26](https://community.flintk12.com/c/support-and-solutions/sorting-activities)

Joined 1 year ago

Hi I have about 32 activities in a group, but the activities are organized in a seemingly random order. Are there any ways to sort activities in the works?

This became an issue last semester and thus I stopped creating activities all together. I just...

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S

1 like

5 comments

# ["My Activities" customizations](https://community.flintk12.com/c/support-and-solutions/my-activities-customizations)

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KM](https://community.flintk12.com/u/61d8c7e8)

[Karen Mihata](https://community.flintk12.com/u/61d8c7e8)

[Jan 16](https://community.flintk12.com/c/support-and-solutions/my-activities-customizations)

Joined 9 months ago

1. For reduced cognitive load, I would appreciate being able to customize the “My Activities” page, even if that simply means I can drag/move activities around to order them the way I want for the day.

2. For efficiency, I would appreciate being able to tel...

See more

S

CS

2 likes

2 comments

# [Pdf, docx and image generation seems broken](https://community.flintk12.com/c/support-and-solutions/pdf-docx-and-image-generation-seems-broken)

[JW](https://community.flintk12.com/u/b9c44366)

[Jonathan Wilson](https://community.flintk12.com/u/b9c44366)

[Jan 15](https://community.flintk12.com/c/support-and-solutions/pdf-docx-and-image-generation-seems-broken)

Joined 7 months ago

Is anyone able to generate documents or images using Flint? It seems to be broken. It was working on Monday, but it hasn’t since. Thanks

S

1 like

8 comments

# [Trial chats/activities as a Student](https://community.flintk12.com/c/support-and-solutions/trial-chats-activities-as-a-student)

[KB](https://community.flintk12.com/u/1f80382a)

[Keri-Lee Beasley](https://community.flintk12.com/u/1f80382a)

[Jan 12](https://community.flintk12.com/c/support-and-solutions/trial-chats-activities-as-a-student)

Joined 1 year ago

One of the great things about Flint is that it doesn’t give students too much support; however, I’m finding it a challenge to understand how much support they will receive.

For example, if I ask Flint to provide a research summary on a topic, such as...

See more

9 comments

# [Setting student level, grade and course on the group!](https://community.flintk12.com/c/support-and-solutions/setting-student-level-grade-and-course-on-the-group)

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AK](https://community.flintk12.com/u/0c07893b)

[A Khan](https://community.flintk12.com/u/0c07893b)

[Jan 7](https://community.flintk12.com/c/support-and-solutions/setting-student-level-grade-and-course-on-the-group)

Joined 9 months ago

I have a number of groups (classes) set up and I have created activities within each. A massive and annoying problem I’m facing is that once I’m in the group and I want to setup a new activity I have to prompt with grade level/course details of the s...

See more

S

1 like

5 comments

# [Flint's Interactions with students in Activities](https://community.flintk12.com/c/support-and-solutions/flint-s-interactions-with-students-in-activities)

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ML](https://community.flintk12.com/u/5e27ae53)

[Matt Lyons](https://community.flintk12.com/u/5e27ae53)

[Jan 7](https://community.flintk12.com/c/support-and-solutions/flint-s-interactions-with-students-in-activities)

Joined 10 months ago

Hello everyone!

In talking with students about Flint today, several told me that when the assignment is to have a discussion with Flint about a topic, students feel Flint is somehow sarcastic or downplaying their answers if they’re having trouble cont...

See more

S

1 like

3 comments

# [Detecting copied text](https://community.flintk12.com/c/support-and-solutions/detecting-copied-text)

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ML](https://community.flintk12.com/u/5e27ae53)

[Matt Lyons](https://community.flintk12.com/u/5e27ae53)

[Jan 6](https://community.flintk12.com/c/support-and-solutions/detecting-copied-text)

Joined 10 months ago

Hi everyone! Is there something a teacher has to do to activate the copied text detection in an activity shared with students?

S

ML

AD

3 likes

5 comments

# [AI Personas](https://community.flintk12.com/c/support-and-solutions/ai-personas)

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KM](https://community.flintk12.com/u/61d8c7e8)

[Karen Mihata](https://community.flintk12.com/u/61d8c7e8)

[Dec 12, 2025](https://community.flintk12.com/c/support-and-solutions/ai-personas)

Joined 9 months ago

Request:

Add feature that allows teachers to create a reusable AI character or persona that we can use across multiple activities in our class. When exploring this option, I was informed "Currently, Flint doesn't have a standalone ‘character library’...

See more

S

LG

2 likes

2 comments

# [You asked for it - and it’s here! 🎉](https://community.flintk12.com/c/support-and-solutions/you-asked-for-it-and-it-s-here)

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JE](https://community.flintk12.com/u/d9863928)

[Jacob Edington](https://community.flintk12.com/u/d9863928)

AdminFlint team

[Dec 12, 2025](https://community.flintk12.com/c/support-and-solutions/you-asked-for-it-and-it-s-here)

Head of Customer Success @ Flint

As you know, we’re always listening to your feedback to improve your Flint experience. Throughout 2025, one request came up again and again: **the ability to see if and when a student pastes information into a conversation.**

Thanks to you, we’re excited ...

See more

JR

SA

SC

6 likes

4 comments

# [Emergency Support?](https://community.flintk12.com/c/support-and-solutions/emergency-support)

[AC](https://community.flintk12.com/u/9a4c8a56)

[Andrew Chiu](https://community.flintk12.com/u/9a4c8a56)

[Dec 11, 2025](https://community.flintk12.com/c/support-and-solutions/emergency-support)

Head of Technology and Innovation (Secondary) / Robotics Design Teacher, Victoria Shanghai Academy - Hong Kong

Hi Flint Team,

Wondering if there is a channel for emergency support?

For example when we encounter Flint is down or there is a critical issue requiring immediate support?

(This morning we experienced no access to Flint and not sure what is best channel...

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S

1 like

2 comments

# [Preview sessions/share and relocate issue](https://community.flintk12.com/c/support-and-solutions/preview-sessions-share-and-relocate-issue)

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HC](https://community.flintk12.com/u/f8dd5c29)

[Haini Chen](https://community.flintk12.com/u/f8dd5c29)

[Dec 1, 2025](https://community.flintk12.com/c/support-and-solutions/preview-sessions-share-and-relocate-issue)

IB DP & IGCSE Mandarin All-Rounder \| 🧠 IB Examiner \|

Dear all,

I encountered two issues:

1. I could not find an option to share the preview session after customizing the request.

2. Since Flint does not open in a new tab, I accidentally lost the preview page and have not been able to recreate the same preview w...

See more

S

1 like

1 comment

StripeM-Inner
