# Flint Status - Incident History

## Incident / 285645962
**Date:** Feb 19, 2026, 16:30 EST  
**Status:** Resolved  
_Sparky is struggling to read PDFs, PPTs and Word documents._

- **Identified** - The issue has been identified and a fix is being implemented.  
- **Investigating** - Sparky is struggling to read PDFs, PPTs and Word documents due to an issue with the downstream provider. We are working towards a fix.

## Incident / 28342835
**Date:** Feb 3, 2026, 11:07 EST  
**Status:** Resolved  
_Issue identified with downstream provider._

- **Identified** - We have identified the cause of the disruption as an issue with a downstream provider. We are working with them to resolve it as quickly as possible.

## Incident / 28270017
**Date:** Jan 29, 2026, 13:24 EST  
**Status:** Resolved  
_Service disruption under investigation._

- **Investigating** - We are aware of a service disruption affecting the platform and are actively investigating the issue. Thank you for your patience.

## Incident / 26983192
**Date:** Nov 3, 2025, 03:25 EST  
**Status:** Completed  
_Sparky will be taking a nap 😴_

- **In progress** - Scheduled maintenance is currently in progress. We will provide updates as necessary.  
- **Update** - We will be undergoing scheduled maintenance during this time.

## Incident / 26932715
**Date:** Oct 29, 2025, 16:29 EDT  
**Status:** Resolved  
_Anthropic Rate Limit_

- **Resolved** - The downstream provider issue has been fully resolved. All services are now operational. We appreciate your patience throughout this incident.

## Incident / 26908852
**Date:** Oct 27, 2025, 23:08 EDT  
**Status:** Resolved  
_Scheduled maintenance in progress_

- **Identified** - We are performing scheduled maintenance to improve platform stability. Some services may be temporarily unavailable. We appreciate your patience.

## Incident / 26902006
**Date:** Oct 27, 2025, 12:38 EDT  
**Status:** Resolved  
_Issue identified with downstream provider._

## Incident / 26799745
**Date:** Oct 18, 2025, 14:18 EDT  
**Status:** Resolved  
_Scheduled maintenance in progress_

- **Resolved** - Scheduled maintenance has finished successfully. All services are now fully operational. Thank you for your understanding.

## Incident / 26468081
**Date:** Sep 16, 2025, 23:00 EDT  
**Status:** Resolved  
_Temporary service downtime during system upgrade_

- **Resolved** - All services experienced a brief downtime of approximately 4 minutes during the system upgrades. We sincerely apologize for the inconvenience and appreciate your patience.