# Flint Status - Incident History

## Incident 1: Sparky is struggling to read PDFs, PPTs and Word documents

- **Date:** Feb 19, 2026  
  **Time:** 16:30 EST  
  **Status:** Resolved  
- **Date:** Feb 19, 2026  
  **Time:** 15:49 EST  
  **Status:** Identified  
- **Date:** Feb 19, 2026  
  **Time:** 15:19 EST  
  **Status:** Investigating  
  **Details:** Sparky is struggling to read PDFs, PPTs and Word documents due to an issue with the downstream provider. We are working towards a fix.

## Incident 2: Issue identified with downstream provider

- **Date:** Feb 3, 2026  
  **Time:** 11:07 EST  
  **Status:** Resolved  
- **Date:** Feb 3, 2026  
  **Time:** 10:48 EST  
  **Status:** Identified  
  **Details:** We have identified the cause of the disruption as an issue with a downstream provider. We are working with them to resolve it as quickly as possible.

## Incident 3: Service disruption under investigation

- **Date:** Jan 29, 2026  
  **Time:** 13:24 EST  
  **Status:** Resolved  
- **Date:** Jan 29, 2026  
  **Time:** 13:20 EST  
  **Status:** Investigating  
  **Details:** We are aware of a service disruption affecting the platform and are actively investigating the issue. Thank you for your patience.

## Incident 4: Sparky will be taking a nap 😴

- **Date:** Nov 3, 2025  
  **Time:** 03:25 EST  
  **Status:** Completed  
- **Date:** Nov 3, 2025  
  **Time:** 03:00 EST  
  **Status:** In progress  
- **Date:** Nov 3, 2025  
  **Time:** 00:38 EST  
  **Status:** Update  
  **Details:** We will be undergoing scheduled maintenance during this time.  
- **Date:** Nov 3, 2025  
  **Time:** 00:37 EST  
  **Status:** Scheduled  
  **Details:** We will be undergoing scheduled maintenance during this time.

## Incident 5: Anthropic Rate Limit

- **Date:** Oct 29, 2025  
  **Time:** 16:29 EDT  
  **Status:** Resolved  
  **Details:** The downstream provider issue has been fully resolved. All services are now operational. We appreciate your patience throughout this incident.  
- **Date:** Oct 29, 2025  
  **Time:** 16:29 EDT  
  **Status:** Update  
  **Details:** We are continuing to investigate this issue.  
- **Date:** Oct 29, 2025  
  **Time:** 16:24 EDT  
  **Status:** Update  
  **Details:** We are continuing to investigate this issue.  
- **Date:** Oct 29, 2025  
  **Time:** 16:18 EDT  
  **Status:** Investigating

## Incident 6: Scheduled maintenance in progress

- **Date:** Oct 27, 2025  
  **Time:** 23:08 EDT  
  **Status:** Resolved  
- **Date:** Oct 27, 2025  
  **Time:** 23:00 EDT  
  **Status:** Identified  
  **Details:** We are performing scheduled maintenance to improve platform stability. Some services may be temporarily unavailable.

## Incident 7: Issue identified with downstream provider

- **Date:** Oct 27, 2025  
  **Time:** 12:38 EDT  
  **Status:** Resolved  
- **Date:** Oct 27, 2025  
  **Time:** 10:40 EDT  
  **Status:** Identified  
  **Details:** We have identified the cause of the disruption as an issue with a downstream provider.

## Incident 8: Scheduled maintenance in progress

- **Date:** Oct 18, 2025  
  **Time:** 14:18 EDT  
  **Status:** Resolved  
  **Details:** Scheduled maintenance has finished successfully. All services are now fully operational. Thank you for your understanding.

## Incident 9: Temporary service downtime during system upgrade

- **Date:** Sep 16, 2025  
  **Time:** 23:00 EDT  
  **Status:** Resolved  
  **Details:** All services experienced a brief downtime of approximately 4 minutes during the system upgrades. We sincerely apologize for the inconvenience and appreciate your patience.